This privacy policy sets out how LIA Relief Trust uses and protects any information that you give to liarelieftrust.org when you use this website.

LIA Relief Trust is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may update this policy from time to time. You should check this page to ensure that you are happy with any changes.

What we collect?

We gather the same information that most other websites do. The information that we gather helps us to identify which pages are popular with customers and allows us to produce statistics to help improve the site. 

The information that we gather can be divided into two categories. The first is aggregate information, or information about all the visitors or donors who come to our site. Aggregate information would include how many people visit a certain page on our website.

The second category is information about individuals, including some or all of the following: name, email address, addresses and phone number.

The Internet also sends us some technical information about visitors: OS type, browser type, domain name and IP address. This information ensures that our site is compatible with the most popular systems that our customers use.

We do not automatically track the site that a visitor was on before coming to ours. 

Sharing Information

We will never sell, share or rent any information about you to a third party. However, we could be forced to disclose information to the national or local government law enforcement agencies under circumstances and you authorise us to do so whenever we, in our sole discretion, believe it necessary or appropriate in connection with an investigation into any activity that is illegal or may expose us, or you, to liability.

Refunds & Cancellations

Under Charity Commission rules we are not permitted to refund/cancel donations. In the case where refunds are made, it is at LIA Relief Trust’s discretion in accordance to the regulations set out in the Charities Act 2011. If you do experience any problem with your payment, then please contact us on +44 (0) 116 273 3147 or email: info@liarelieftrust.org

We are more than willing to help you with your queries in this regard so please do not hesitate to contact us.

With whom do we share the information we gather?

We do not share personal information about individuals with anyone outside of LIA Relief Trust.

How we protect personal information?

We take extra measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Personal Detail Changes

If your personal details change, please help us to keep your information up to date by notifying us at our Head Office address: Unit 115, Ground floor, Dunlop Building, LE5 5LY or telephone +44 (0)116 273 3247. You can also email us at info@liarelieftrust.org.

Financial Details

We do not store any financial details such as credit/debit card details.

For additional queries please contact us at: info@liarelieftrust.org